MW0711 – FAQ

Frequently Asked Questions

Not all issues associated with your AOC product require service. This troubleshooting guide can help you fix common problems with your product. If you have any other questions, please Contact Technical Support.

  • How do I take a screenshot with my Breeze Tablet?

    When you have the screen at view, press both “-” and “+” button at the same time. You will hear a camera tone just like when you take a photo. The photo saves in “Gallery” section.
  • How do I unmount the microSD card before removing it?

    Go to “Settings”, then “Storage”, on the right side below “SD CARD”, select “UNMOUNT STORAGE”, confirm “OK”, then you can safely remove it.
  • How do I setup a Pattern for security in accesing my tablet?

    Go to: Settings => Security => Screen Lock => Select Pattern or other.
  • What is the size micro SD that I can insert in the Breeze Tablet?

    The maximum allowed is 32GB.
  • How do I remove an APP from my Breeze Tablet?

    Go to: Settings => APPS => select APP to unisntall => Select “UNINSTALL”
  • I forgot my tablet’s password, how do I unblock it?

    Follow the reset instructions to unblock your tablet. All personal information will be erased.
  • My toch panel broke. How can I get it repaired?

    Contact the nearest Service Center near you.
  • I lost my tablet’s charger, where can I get a replacement?

    Contact the nearest Service Center near you.
  • When I enter the browser, I see that the webpage is not available.

    Check your tablet’s internet conection in “Settings”. Turn on “WI-FI” and then select your access point.
  • How can I update my tablet’s firmware?

    Visit our website per your tablet’s latest firmware version and instructions. Normally, your tablet has the latest firmware version already installed.
  • I cannot download APPLICATIONS from Google Play.

    Please check your internet connection and make sure you are using a valid Google (Gmail) account.
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